+91 11 6273394

Terms Of Use


  1. zyego.in as well as an android application in the name of zyego is managed, controlled and administered by ALS Wellness Network Private Limited, a company incorporated under the Companies Act, 1956 (hereinafter referred to as the “zyego”). If you continue to browse and use the services of zyego, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern zyego’s relationship with you . If you disagree with any part of these terms and conditions, please do not use zyego
  2. The term ‘www.zyego.in’ or ‘zyego’ or ‘us’ or ‘we’ refers to zyego.
  3. The term ‘You’ or ‘User’ or ‘Client’ refers to a person who must be 18 years of age or older to register, use the Services, or visit or use zyego in any manner. You hereby certify that you are presently residing in India and shall use the said service of zyego within the territory of India. If you are a citizen of a country other that India, you waive your rights, if any, under the laws of your home country and accept to be subject to the laws of India and to be governed by exclusive jurisdiction of the courts in India for adjudication of any issue whether civil or criminal.
  4. By visiting, registering, and using zyego or accepting this Agreement, you represent and warrant to zyego that you are 18 years of age or older, and that you have the right, authority and capacity to use zyego and the Services available through zyego, and agree to and abide by this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age, residency or affiliation with any person or entity. Zyego shall not be liable or responsible in any manner for any claims, liability or civil and criminal actions initiated against zyego if found that you have made above said misrepresentations.
  5. By visiting, registering, and using the Services or accepting this Agreement you agree to absolve professionals engaged by us, who offer services through zyego from any responsibility or liability whatsoever, for any medical, legal or financial events or outcomes related to services attained through online consultation. You also understand that the zyego is not intended to be used to:
    a. Treat a medical emergency or medical condition.
    b. Advise or resolve legal, medical or financial issues outside the scope of what has been agreed or provided.
  6. By visiting, registering, and using zyego or accepting this Agreement you understand that the Information or advice provided on zyego by professionals should be used merely as a guide rather than a definitive recommendation to adopt any specific action or treatment. Nothing transmitted to or from Zyego constitutes the establishment of a doctor-patient relationship between you and any professional providing information or advice through Zyego. Zyego is not intended to diagnose a medical condition.
  7. By visiting, registering, and using zyego or accepting this Agreement you confirm that such action is applicable and suitable to you, by referring to your own medical practitioner or by obtaining a second and third opinion of other medical practitioners. The limitations associated with consultations or other services exclusive of physical examination, in person legal advice or onsite and extensive investigations are hereby accepted and agreed to by you.
  8. The health information furnished on Zyego and the interactive responses (if any) furnished by or through, Zyego are not intended to or implied to be professional medical advice. By visiting, registering, and using the Services or accepting this Agreement you agree that you shall consult other sources and confirm the information contained within zyego. This shall include consulting your own physician regarding the applicability of any opinions or recommendations with respect to your symptoms or medical condition. For medical concerns, including decisions about medications and other treatments, you shall always consult your physician or other, qualified healthcare professional.
  9. In serious cases, you shall seek immediate assistance from emergency personnel. If you suspect that you have a medical problem or condition, you shall contact a physician or other qualified healthcare provider immediately. YOU SHALL NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON zyego. No medications, diet supplements or treatments as may be described on zyego shall be taken or begun without first consulting your physician or other healthcare provider.
  10. The following Terms and Conditions of Service apply to all the services provided by zyego. All work is carried out by zyego on the understanding that the User/Client has agreed to Company’s terms and conditions.
  1. zyego provides a platform to you to register and talk to a suitable person to provide you psychological consultation services as per your need and requirements on the terms and conditions as fully specified in the Agreement. zyego holds no responsibility towards you for an advice or consultation received by you from any psychologists on the zyego platform. .
  2. zyego shall endeavor to provide you with complete anonymity and shall not take any information from you except for your age, gender, phone number and pincode. We assure you that we do not share the information provided by you with any third party without your consent. However, zyego reserves the right to disclose such information to comply with the law or legal process or to responds to request from public and government authorities.
  3. zyego and psychologists/psycho therapists/counsellors engaged by zyego have the right to terminate the call at any given instance without any prior intimation from us.
  4. We provide you the payment gateway to make the payment for the services. While making your payment it is deemed by zyego that you are legally authorized to make the payment.
  5. You agree once the payment has been made to zyego by you no amount for any reason whatsoever will be refund to you.
  6. zyego may run promotions and free offers, which may be subject to additional terms or restrictions. These promotions and offers may not be transferred between users and are not assignable.
  7. zyego shall set up a Supervisory Committee which shall jointly decide whether your information should be disclosed to the Police or the Government Authority or to any other person or not. The decision of the Supervisory Committee shall be final and you will not have any claim whatsoever regarding such disclosures.
  8. If zyego is directed by court order, subpoena or other legal or regulatory request or similar process to disclose information recorded on any documents or any information of the user, zyego shall be bound to comply with such directions of the court or regulatory bodies as the case may be.
  9. The service will be made available only in the territory of India. You understand that the service shall stand terminated once the mobile device goes beyond the territory of India.
  1. The content of the pages of zyego is for your general information and use only. It is subject to change without notice.
  2. zyego has the right, but not the obligation, at its sole discretion to monitor and modify, suspend or discontinue any aspect or feature available on zyego including, but not limited to, content, equipment and/or software required for access or use of zyego.
  1. zyego is not a party to the contract formed between you and the third party. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on zyego for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  1. Your use of any information or materials on zyego is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through zyego meet your specific requirements.
  2. zyego contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is completely prohibited other than in accordance with the laws of India.
  3. zyego and its content are the copyright work of Zyego. All rights reserved.
  4. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
  5. you may print or download to a local hard disk extracts for your personal and non-commercial use only;
    1. you may copy the content to individual third parties for their personal use, but only if you acknowledge zyego as the source of the material.
    2. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
  6. Unauthorized use of zyego may give rise to a claim for damages and/or be a criminal offence.
  7. Any information disclosed by you to the psychologist/therapist/professional/consultant shall not be disclosed by zyego or the psychologist/professional/therapist/consultant except under the condition in which zyego or the psychologist/professional/therapist/consultant believes that it is in your best interest. In exceptional circumstances when confidentiality has to be broken, attempts will be made to seek your permission unless there are overriding legal consideration.
  8. You are responsible for ensuring confidentiality with your own computer systems and mobile phone devices. zyego shall not be responsible for any loss of information in such a situation.

You shall not host, display, upload, modify, publish, transmit, update or share any information that —

  1. belongs to another person and to which the user does not have any right to;
  2. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  3. harm minors in any way;
  4. infringes any patent, trademark, copyright or other proprietary rights;
  5. violates any law for the time being in force;
  6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  7. impersonate another person;
  8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation
  1. The terms and conditions constitute an agreement which is effective unless and until terminated by either you or zyego. zyego may terminate this agreement at any time and may do so immediately without notice, and accordingly deny you access to zyego, if in zyego’s sole discretion, you fail to comply with any terms or provisions in this agreement.
  2. These terms and conditions constitute the entire agreement between you and zyego relating to the subject matter addressed herein.
  • You agree that the terms of this agreement are severable. If any term or provision is declared invalid or unenforceable, that term or provision will be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties, and the remaining terms of the agreement will remain in full force and effect.


  • The terms and conditions shall be construed in accordance with the laws nationwide, without regard to any conflict of law provision. Any dispute arising under this agreement shall be resolved exclusively by the state and federal courts located nationwide.
  1. The information contained in zyego is for general information purposes only. The information is provided by zyego and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to zyego or the information, products, services, or related graphics contained on zyego for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
  2. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of zyego.
  3. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
  4. Every effort is made to keep zyego up and running smoothly. However, zyego takes no responsibility for, and will not be liable for, zyego being temporarily unavailable due to technical issues beyond our control.
  5. To the maximum extent permitted by law, zyego disclaims, on its own behalf and on behalf of any and all other Website Providers, any and all implied warranties that might otherwise arise or apply, including any implied warranty of merchantability or of fitness for a particular purpose and any implied warranty of title, non-infringement, or quiet enjoyment. Although zyego’s objective is to provide accurate and up-to-date information on zyego, neither zyego nor any other Website provider makes any representation or warranty of accuracy, and neither Zyego nor any other Website Provider will have any responsibility or liability for any error or omission in any Website materials. In addition, the use of antivirus and other security software is your responsibility, and neither zyego nor any other Website provider will have any responsibility or liability for any virus, worm, or other malicious, intrusive, or otherwise harmful code that may be introduced into your computer equipment or other property as a result of your use of zyego or any Website materials.
  • By entering into an agreement for services with zyego, you agree that you will not disparage or comment negatively about zyego, its officers and management, and/or current or former employees. This provision shall include an agreement not to make any remarks in a blog, article, opinion article or any other publication not otherwise privileged, which tends to disparage, impugn the character, honesty, integrity, morality or business acumen, or abilities in connection with any aspect of the operation of the business of zyego, or any of its employed or engaged investigators or support employees. This includes a warranty that any recipient of the professional services of zyego shall not, and shall cause its employees, agents and others working on its behalf, directly or indirectly, in any capacity or manner, make, express, transmit, speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, zyego, or any of its directors, officers, Affiliates, subsidiaries, employees, agents or representatives, or that reveals, discloses, incorporates, is based upon, discusses, includes or otherwise involves any confidential or proprietary information of zyego, or its subsidiaries or Affiliates, or to malign, harm, disparage, defame or damage the reputation or good name of zyego, its licensed investigators, owners, agents, contractors or employees.
  • Notwithstanding the foregoing, nothing in this section or elsewhere in these Terms and Conditions shall prohibit any Party from making any statement or disclosure required under the applicable laws; provided, that such Party must provide written notice to the other Parties at least two business days prior to making any such statement.
  • Any dispute arising under this provision of these Terms and Conditions shall be resolved in the same manner,  as is provided for disputes arising under other provisions of these Terms and Conditions. 10.4 In addition to the foregoing, the Parties mutually agree that any claim made under the Non-Disparagement portion of these Terms and Conditions shall, when disparaging statements have been shown with reasonable certainty to have originated with you or anyone acting on your behalf, carry non liquidated damages payable by you to Zyego.
  • zyego will provide profile for each of professionals that are part of our panel. You can get relevant information about each one of them on their profile pages. The healthcare professionals are responsible for posting the relevant information regarding their education, training, experience, specialties etc.
  • All Professionals at zyego have degrees and certifications in their area of specialization and expertise. zyego makes all efforts to verify the credentials of all   professionals, however, is not responsible for the credentials provided and disclaims any liability for fraudulent credentials or claims by   professionals.
  • zyego disclaims any and all liability for any accuracy and reliability of any information.

If you have any questions or comments about our Terms of Use as outlined above, you can contact us at: E mail id: info@zyego.in  or write to us at the registered address: J 1931 Chittaranjan Park New Delhi 110019.

  1. This Agreement shall be interpreted in accordance with the laws of India.
  2. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, or from the use of the services offered on and by zyego shall be referred to and resolved exclusively by the Courts in New Delhi, India.